So how can you make your quotes stand out? Of course having the lowest price is very helpful – but it’s out of your control and isn’t as vital as you think. And there’s salesmanship – but you don’t always get a chance to use it with every prospect. If you want to be successful, your quotes ABSOLUTELY MUST stand out from the competition, otherwise your only chance is to win on price. And if you can only win on price, you won’t be employed for very long. Here’s 22 ways to make your insurance quotes stand out so you can get more callbacks, sell more, and make more money: 1) Use a Picture of the Insured Item
A picture of the item to be insured will give your quote a much more “custom” feel and it’ll grab their attention so don’t put it on page 9, use it front and center. And if you can’t change the way your quotes look, maybe you can add a cover page or something by combining multiple PDFs. 2) Work Around the TechnologySure it’s cool when your system automatically sends the prospect a quote, but does it generate the most attention grabbing layout and messaging? I doubt it. Be creative and think of ways you could work around this (without violating your carrier’s rules of course)
3) Use ColorI know this sounds like a very basic idea, but lots of bright colors will grab people’s attention. Especially if they’re looking through lots of boring black and white quotes. And if you can’t change the way your quotes look, you can still print them on bright colored paper if you’re going to mail them out. Or bright colored envelopes! 4) Add a Personal Video MessageI know it sounds like a pretty daunting task, but if you already have a webcam and you create a simple 30 second script to record a custom video message with every quote you will really stand out. Check out a service like CoVideo to make it easy. You can find similar services with a simple Google search. If nothing else, creating a custom video to include with your quotes should get prospects to call you back! 5) Custom Quote Summary Image
Use a free online photo editor like PicMonkey and make it really easy for people to get the major points at a glance. Maybe even use Tip #1 to make it really eye-catching. I know it sounds like a lot of work but once you come up with a template to use it wouldn’t take more than a minute or two to create each one. 6) Include a TestimonialIf you’re a regular here you’ve heard me say this before: Your customers can sell your agency better than you ever will. Get a few of them (or just one!) to let you record them talking about your agency and include a link to the video with your quotes. If getting a video seems too difficult, create a one-pager with several quotes from many of your most satisfied clients. Just be sure to include images, first names, and towns to add more credibility to the claims. If you have a whole bunch of testimonials to choose from, consider sending one that matches the age, gender, race, etc. of the prospect. 7) Use The Prospects Name FrequentlyIf the only customized portion of your quotes is the part that reads, “Dear Mr. ______” why not add a bit more customization? It wouldn’t take you much longer to add the prospects name into the text a few times and maybe even into different headlines. As Dale Carnegie has taught us, “a man’s name is to him the sweetest and most important sound in the English language”. His advice goes for reading it in insurance quotes too. 8) Ask a QuestionWhen the average insurance shopper is looking through several quotes to decide on the best one, anything you can do to stand out is going to help your game. Even just asking a thoughtful question that makes the prospect stop and think can do the trick. And there’s another benefit to asking a question: people are more likely to respond to you because our brains want to reply when asked a question. Otherwise many people feel like they’re being rude. 9) Start With DiscountsThink about it – They don’t give you a discount for being a bad driver, owning an unsafe home, or being an unhealthy person, right? Start your quote with all the discounts and put that prospect in a great mood right from the get-go. 10) Professionally Designed TemplateHow graphically appealing are your quotes? Do they stand out? Could you hire a graphic designer to create an overall look to your quotes that would be more attention-grabbing and modern looking? Does your quoting program spit out the quote for you and you have no control? What about creating a cover page, or a header and footer that would wrap the quote information together better? People are visual. Try looking at your quotes through the eyes of a shopper who has never seen them before. 11) Avoid Big Text BlocksAs a web designer and internet marketer, I can’t stand going to a website with a huge block of text on the homepage. I think, “How arrogant are these guys to think I’m going to read their entire text just to understand what they do?” The same holds true for your quotes. Do you really think people read through the explanations of all the different coverages? Sure they might… but if you want to stand out you need to deliver the goods with as much visual and as little text as possible. 12) Scope the CompetitionWhen’s the last time you did some insurance shopping of your own? It’s not like you don’t already know how to fill out one form and get quotes from several carriers. ;) I know you’re loyal to yourself (at least I hope so) but you can learn a lot of tricks by going through the quoting process and seeing what all your competition does. Print out all their quotes along with your own and ask yourself which one stands out. I recommend you go through this process at least once a year. 13) Include Your Picture14) Include a Picture of the Office StaffOkay, I admit this is a blatant rip-off of the suggestion above but I decided it was different enough to warrant it’s own number. If you’re really looking to stand out, I wouldn’t use the standard “short people in front of tall people; everybody say cheese” picture. Do something funny or original to show that your staff has personality and your agency will be fun to do business with. Maybe take a picture of everybody in front of a local landmark to emphasize your powerful local presence and separate yourselves from the call centers. 15) Include an Agent MessageBy “agent” I’m referring to the owner of the agency, not the person delivering the quote. Whether it’s a personalized message customized for each quote or a generic video about the mission of the agency, putting the owner front and center on all your quotes will demonstrate transparency and accessibility to your prospects. This also gives prospects another person in the agency to potentially relate to. For example, if the owner is an older woman but the producer is a young man, by introducing the agent in the quote some prospects who may not relate with the salesman will sill feel comfortable knowing the business is run by someone closer to their own age, gender, race, etc. 16) Tell a JokeI think most salespeople understand the power of humor and insurance agents are acutely aware since insurance takes a little more to get people’s attention. I’m not a comedian so I’m not going to give you the jokes, but the point is that having a little personality isn’t going to hurt you. Here’s a few ideas off the top of my head to get you thinking:
17) Celebrity NameI don’t endorse this idea at all but I figured I’d share it since I see people using it out there and, to be honest, it does get my attention. (for a brief moment) When you send an email and the “from” name is a famous athlete or celebrity it really does stand out. Of course, I doubt it’s worth it if you have to always answer the phone as Dolly Parton. I just put it in here because maybe you’ll get some better idea that isn’t so unethical. 18) Include a Great Educational ResourceAll the other agents will be sending your prospect quotes trying to convince them why their company is the best. Why not create an unbiased educational resource about purchasing insurance and provide it to them instead. Whatever you give them, make sure it has a very catchy title that an insurance shopper couldn’t resist reading. “5 Tips for Buying Great Insurance” will be easily ignored but “The 5 Biggest Lies Insurance Agents Tell” will grab their attention. You could really set some landmines for your competition to step on with that whitepaper! 19) Great Email Subject LineHow much thought have you put into your email subject lines? There are a lot of general rules for writing good subject lines, but the best way to find out what works is to try new things and keep track of results. Whatever you do, don’t just cut and paste the same old email subject line into all your quotes and expect the best results. The difference between a good and bad subject line can result in more than triple the open rates! 20) Special Mailing Package
21) Hand DeliverIn this day and age of modern electronic communication, it wouldn’t kill you to get out from behind that desk and go deliver a quote once in a while. Does the prospect work near your agency? Do they live near your house? Go drop it off. You’ll stand out more than any of the other ideas on this list. 22) Use a P.S.Did you know people will often pay more attention to your P.S. message than the body of what you write? It makes sense if you think about it. Most long blocks of text include a lot of unimportant information but a postcript is essential. As the author you’re saying, “Oh wait! Even though I thought I was done there’s still one more bit of information I absolutely must convey!” Use your P.S. to add one more tidbit you think will win over the prospects heart and get you the follow up call. What to Do Next:Which ideas in this list can you ACTUALLY IMPLEMENT to make your quotes stand out from the competition?
Reading my blog will not make you sell more insurance. Taking action on it will. I hope this helps you, - John P.S. If you got at least one good idea from this article would you hit the “like” or “+1″ button, or share it with a colleague, sales manager, or on LinkedIn? It’d be a great way to say “thanks” to me and I really do appreciate it!
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