I know most agencies already have these signs, but how much thought have you put into them? I thought it’d be fun to put together a list of all the different things you can do with a sign like this and encourage agents to try some new ideas. So here are 21 ideas for using that clear plastic sign to sell more insurance. (Some of these ideas might be better for the front desk. Others are more suited for your producer’s desks. Either way I encourage you to try as many as you can to see what works best!) 1) Everything We Sell SignThis is just a very simple sign that lists all the types of insurance you sell. Of course you could use graphics to make it more visually appealing. Your agency isn’t Wal-mart and since everything you sell isn’t on the shelves in front of people you always need to remind clients of all your offerings. Clients will be more likely to:
3) Connect With Us SignEncourage your walk-in clients to connect with your social media profiles. Make it as easy as possible by providing a URL, step by step instructions, and/or QR Codes. And don’t forget the LinkedIn connection, that one might be the most important! (If you haven’t connected with me on LinkedIn yet, Click Here) 4) QR Code Contact Info ImporterThe idea here is a QR Code people can scan with their smartphones that automagically imports all your agency’s contact information into their address book. I wrote another article with step-by-step instructions you can follow. Just make sure you provide a clear benefit to adding your contact information. For example: “Scan this QR Code to add us to your address book so you won’t have to worry about finding our number in the event of an emergency.” 5) Review Us Online Sign
6) Now Hiring SignIf you’re currently looking for help, putting up a sign with your needs and qualifications is a great way to get the word out. Just be careful how you word it. You don’t want people to think of all their unemployed friends, you want them to think about all their highly capable friends. Maybe you can use the sign even when you’re not actively in need. Would you always be open to another commission-only salesperson? 7) Online Customer Account Options SignIf people are always coming into your agency to pay bills, change their policy, print ID cards, etc and these are things they can do online instead you might consider posting a sign at the front desk that advertises their “self-serve” options. I don’t necessarily think you should be pushing these people away since they’re loyal and may be your best referral sources, but if getting clients to do more things themselves makes business sense for your agency this is an option. Maybe just encouraging the online account setup will be a good first step. Once they’re in they’ll learn all the new stuff they can do.
9) Cross Sale SignJust a basic idea here: advertise a specific line of insurance to cross-sell. You can use a flyer from one of your carriers or steal one of the images I made for the InsuranceSplash Facebook page. I won’t care, that’s why I make those things. 10) Policy Review SignI shouldn’t have to convince you how important it is for sales and retention to give (or at least attempt) policy reviews with your clients annually. Post a sign at the front desk explaining the reasons it’s important and encourage them to ask for one. If nothing else it’ll give new potential customers the impression that you care about your clients after the initial sale. 11) Trivia Questions
12) Upcoming Community Events SignYou want clients to feel like your agency is a strong member of the local community, right? Promote local upcoming events. Not only will your clients appreciate it, other members of your community will appreciate your efforts to promote their events and what goes around comes around. Use a website like Patch.com, the local high school website, or a local newspaper website to make your job easier. 13) Upcoming Agency Events SignAre you hosting a customer appreciation party? Financial seminar? Blood drive? Child car seat certification event? Make a sign about it and post it at the front desk several months ahead of time since most clients don’t see you every week. Encourage interested customers to add it to their smartphone calendars or take their email to do a blast for all interested parties when the date comes. 14) Customer Testimonials SignDo you have some great testimonials from your clients you’d like others to see? There’s plenty of ways to do something like this, but if you can print out a real letter or email it’ll give an air of legitimacy as opposed to you taking their words and formatting them to look pretty. If you can add a picture of the person who gave the testimonial that helps, and try to include a first name and the town they live in. 15) Claims Reporting Phone Numbers SignIf you prefer your clients to report their own claims directly to your carriers, you could create a one-page sign with all the phone numbers to all the carriers they may need. The idea is that your clients could take one picture with their smartphone and capture all the potential phone numbers that may be helpful in the event they don’t need to speak with you. I guess it doesn’t have to be just claims numbers either, it could be a variety of important phone numbers for doing business with you. Or a list of all the employees in the agency with their extensions. 16) Funny Insurance PictureLet’s face it, paying your insurance bill is not usually an overly fun experience so if you can add a little humor it can go a long way. Do a Google image search or steal one of the pics I make for the InsuranceSplash Facebook page. Just make sure it’s funny to everyone. It’s one thing to be a little “snarky” on Facebook but in your agency you’ll probably want to clean it up a bit. 17) Fun Employee Fact SignThe more personal you can make the relationship between your clients and your agency the better. Why not share a funny, interesting, or embarrassing fact about one of your employees? You can change it up frequently so people are always learning something new or make every employee have their own sign for their desk. It generates conversations. 18) Fun Insurance Fact SignIf you can come up with one. Good luck. ;) 19) Most Recent Customer Savings SignMake a quick sign that says something like: “Most Recent Savings: We Saved Chuck B. $1,289 a year off his car insurance by switching from GEICO on August 12.” It’s more ethical if you use real people, dates, and amounts but I can’t stop you from printing out a new one every day with the previous day’s date on it. 20) Conversation Starting Insurance QuestionThere’s plenty of directions you could go with this but here’s an idea to get you thinking: “Who pays for accidents that cost more than your insurance covers?” I’m guessing the answer to that question should drive a pretty interesting sales conversation but I’m sure you can think of much better ones. 21) Say Thanks
Hope this helps, - John
15 Comments
6/14/2022 10:21:25 am
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8/14/2023 09:52:51 am
It got me when you discussed that graphics can make signs more visually appealing. My friend wants to add signage to their office. I should advise him to choose office signage that is visually appealing.
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9/13/2024 10:45:18 am
There are several ways to accomplish this, but printing out a genuine letter or email will lend it credibility rather than just copying and pasting their words into a nice document.
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9/18/2024 02:52:01 pm
Excellent overview of flyer printing benefits for local businesses in Dubai.
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12/31/2024 11:20:12 am
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