Category: Customer Service

How to Be a Better Insurance Agent: 24 New Year’s Resolutions

2/6/2017

Do you have any resolutions this year?

Planning to lose weight, quit smoking, or drink less?

How about professionally?

It’s too late to make any changes to last year’s results, but now is a great time to make a decision to start a new habit or process to help your insurance agency be more successful next year.

I’m issuing you a challenge right now:

Choose ONE idea from this list (there’s 24!) and decide today to follow through with it next year.

Symbolic or not, there’s no better time to turn the page and start something new.

Here’s 24 ways to be a better insurance agent this year. Choose one.

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How I Get Smarter Four Hours Every Week and You Can Too!

10/3/2016

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The average American spends 50.2 minutes commuting back and forth to work every day. (Source: U.S. Census)

If your commute is typical you’ll waste:

4 hours, 11 minutes next week.
18 hours, 8 minutes next month.
9 full days, 1 hour, 32 minutes next year!

There’s many things to do while driving (I see them all here in Miami).

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Insurance Agency Customer Service Tips After a Catastrophe

7/4/2016

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3 days ago Hurricane Sandy, the most destructive storm to ever hit the Northeast Coast of the United States, made landfall.

As I write this 56 Americans have lost their lives, 6 million are without power, hundreds have lost their homes and I expect hundreds of thousands will be filing insurance claims.

Now is the moment of truth for thousands of insurance agents. It is an opportunity for agents and the carriers they sell for to deliver on the promise to rebuild, repair, and restore.

I thought it would be helpful to put together a few ideas to help agents get through this situation. It’s the least I can do.

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Does Your Insurance Agency Stand for Something?

4/4/2016

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I ate a burrito for lunch on Friday and I spent the whole weekend thinking about it.

This time it wasn’t indigestion.

I was with my wife on a lunch date and since we don’t get away from the kids much I wanted it to be special.

So I treated her to a high-end Mexican place here in Miami.

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How to Find Trustworthy Marketing Companies for Insurance Agents

9/7/2015

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When’s the last time you made a bad purchase for your business?

Don’t lie.

For me it was just last week.

Last Wednesday I found out a service I used on one of my websites (not this site) had been sending my visitors to a different website against their will.

I felt angry. I felt betrayed. I felt dumb.

I also felt poor because the lost traffic over several months cost me a lot of money!

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How to Be a Thought Leader in the Insurance Sales Industry

5/6/2014

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Hi. This is John Carroll.

Until very recently I’ve been the only writer here on the InsuranceSplash blog and I’m amazed how quickly it has grown.

For example, the article I published last Tuesday was read by over 1,000 people in 24 hours.

One year ago this blog didn’t even exist!

I attribute this incredible growth to two things:

Providing actionable ideas and strategies.
Kind readers (like you) sharing content with colleagues.

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Forward>>

InsuranceSplash Blog

How to Be a Better Insurance Agent: 24 New Year’s Resolutions

How I Get Smarter Four Hours Every Week and You Can Too!

Insurance Agency Customer Service Tips After a Catastrophe

Does Your Insurance Agency Stand for Something?

How to Find Trustworthy Marketing Companies for Insurance Agents

How to Be a Thought Leader in the Insurance Sales Industry

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