34 Customer Loyalty Strategies for Insurance Agents – Part 1

​In this podcast episode of Insurance Marketing I share 17 creative and actionable ways to improve your agency’s customer loyalty and retention.

This is the first of 2 podcasts about the subject. In this episode I’m discussing the first 17 and in the next episode I’ll share another 17 ideas to build loyalty.

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Listen to this episode to find out:

• The number of policies with one customer that pushes your retention to practically 100%.
• Why offering annual coverage reviews helps customer loyalty even if no one ever agrees to have one.

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• An alternative to annual “coverage reviews” that more clients will agree to.
• The psychological barrier that prevents agents from making premium increase phone calls.
• What type of retention increase to expect when you set clients up with automatic payments.
• The hidden client loyalty benefit that results from referrals.
• Secret trick with holiday cards to boost persistency.
• John’s experience as a claim adjuster about how company longevity is a huge benefit.
• How education effects client retention rates.
• What’s even better for building loyalty than remembering your clients’ names.
• Another creative way to make your client relationships like a marriage.

​Right Click Here to Download the MP3

Resources mentioned in this podcast include:

1. Article about ideas to strengthen your onboarding process.
2. Read the 34 Sales Language Tips for Insurance Agents Here.

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If you find this info helpful and would like to say thanks, click here to leave a 5 star review on iTunes. Every 5 star review makes me smile and do a fist pump!

Thanks for listening,
John